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This Medline high capacity rollator walker seems to be a pretty good option for anyone looking to get a reliable mobility aid. It features a sturdy and rugged structure with a steel frame and 6-inch wheels, able to hold any user up to 350 pounds, hence very stable if extra support and stability are required for daily activities.
In this review, I will walk you through features and benefits of the Medline rollator that could actually be very important in putting a dot right behind making your mind up about this being the right mobility aid for you or your loved one.
I went through a lot of customer reviews, and I’ll mention both what people liked and didn’t like about this rollator, just to give you an idea of what to expect.
While so many reviewers have felt good about the reliability and very easy usage that this rollator offers, few users have indicated some problems with wheel durability and clear assembly instructions.
So, let’s dive in!
Type and Basic Specifications
Type of Rollator Walker
It symbolizes the standard 4-wheel walker that provides users with the necessary stability and support one needs when seeking additional support to enhance mobility. Also, the four-wheel design will ensure a great balance between maneuverability and stability.
Weight Capacity
This Medline rollator with seat has, for its class, a pretty strong weight capacity of 350 lbs (159 kg), which is very reasonable for its cost. It also means that it supports a greater range of users, such as bariatric users.
Some have though experienced that even though the capacity is that large, the seat can be too narrow to accommodate larger persons. That means that it may not work well for everyone, who then need to search for another option.
Frame Dimensions (Height, Width)
The overall width of the Medline MDS86850ES rollator walker is 24.5″, which fits most standard doorways easily. People who have older homes or narrower passages could though have difficulty getting around in the smaller areas, and this is something to keep in mind.
The handle height adjusts from 31″ to 35, it accommodates most users but perhaps not a tall individual of 5’8″ or greater that would have to hunch over.
Weight of Rollator
Weighing 19 lbs (pounds), this lightweight rollator provides stability without giving up too much in terms of portability. It feels solid under a user but light enough for most users to lift it into a car trunk, making it a good portable walking aid.
For some, however – if not most users who want ultra-light models or have limited strength, it can be just a bit too heavy.
Wheel Size and Type
The walker comes with 6-inch rubber wheels which can best serve users on smooth outdoor surfaces and indoor uses. On the bright side, these wheels give fine maneuverability on level grounds.
However, on rougher outdoor surfaces or unevenly paved sidewalks, they may not work as well. Some users have reported issues with wheel durability; the treads seem to wear out quickly with extended outdoor usage.
Indoor vs Outdoor Use
This rolling walker performs excellently indoors, easily navigating around furniture and through doorways. However, its performance may be limited on rough terrain, grass, or gravel, where larger wheels might be more effective.
Safety and Stability
Braking System (including Responsiveness)
It comes with loop-style hand brakes that operate in two ways: squeeze up to slow down, or push down for locking. Customers offered mixed reviews regarding responsiveness, with some claiming good performance and others stating they were hard to engage at times.
The brakes can be adjusted; however, a few customers mentioned that instructions on how to do this were not included in the manual.
Stability on Different Surfaces
Equipped with 6-inch wheels, it moves well on most smooth indoor surfaces but may struggle on rough terrain, as I mentioned before.
Some users have though complained about the durability of the wheels on uneven surfaces.
Weight Distribution
With regard to stability, it has a very good weight capacity—up to 350 lbs (pounds). Still, some owners have pointed out that despite this great capacity, the actual seat could be too small for larger users.
There are even examples of people who were well under this maximum weight (238 lbs) stating a front wheel giving way and causing them to fall.
This is probably very rare though, and maybe there was a manufacturing defect on this particular rollator.
Frame Material
The great weight capacity is provided by a reinforced steel frame that provides excellent durability and stability. However, construction using steel results in a heavier rollator than some aluminum models.
Terrain Compatibility
This Medline rollator is best suited for traveling on flat, smooth surfaces. It performs best when indoors and on pavement in outdoors use, but many users have reported inadequacy while using on rough terrain, sand, and along unevenly paved walkways.
It’s not recommended for “off-roading” or hiking paths, and that’s something to keep in mind!
Lockable Braking System
The brakes are locked by a press downward on the brake handles until they click into the locked position. Some users have reported this mechanism to be pretty hard to engage and to require quite a force, while others said the brakes hold really well when locked.
The manual notes that the brakes should always be locked when one sits in the rollator. Also note that the manual encourages the regular checks of the brakes and adjustments for perfect safety.
Additionally, it is recommended that the brakes be tested before every use and that users engage the locked position of the brakes when they have a seat on the rollator.
I noticed though that some users feel that the company could have done a better job in detailing adjustment of the brakes.
Comfort and Ergonomics
Seat and Backrest Design
This rollator features a padded seat of 12″ W x 11.5″ D, and the seat height is 20.5” from the ground. The padded backrest provides additional support for consumers while seated, and who doesn’t need that?
Handles and Hand Grips
The ergonomic handles are adjustable in height, ranging from 31” to 35”. There are mixed opinions about them among users. Some find them comfortable and easy to use, but others have reported the handles becoming uncomfortable, especially during extended use, and some have even resorted to subsequent padding or foam grips.
Height Adjustability (for users)
Only ranging from 31″ to 35″, this rollator walker may not be suitable for taller individuals over 5’8″, because that could cause them unnecessary back pains.
Shock Absorption
The 6-inch wheels provide some shock absorption on smooth surfaces, but several users note that the rollator struggles on rough terrain, like I have pointed out here before. There’s no specific additional shock absorption system mentioned anywhere in the product description.
Maneuverability and Performance
Turning Radius
This Medline heavy duty rollator is quite easy to maneuver, especially when indoors. Users state that it turns “on a dime” with hardly any effort needed, working well to take small bathroom corners and turn around tight spaces around furniture.
Ease of Folding and Unfolding
Folding and unfolding the rollator receives mixed reviews. Many users find it easy to fold, describing it as “simple” and “easy.” However, some users report difficulties, particularly when it comes to unfolding. The process isn’t always intuitive, and the instruction manual doesn’t provide clear guidance on this aspect.
Folding Mechanism
The folding mechanism involves a strap or cord located at the bottom of the rollator. Pulling up on this strap allows the rollator to fold. However, there are some issues reported:
The instruction manual doesn’t clarify what the strap is for, thus confusing some users. Some users indicated that after a couple of times of use, the strap broke, which raises a durability concern. This rollator does not have a means of locking it in a folded position, and some users do report that it sometimes opens while being carried.
Also worth noting is that, although the folding mechanism is compact, some users have reported that it is less useful than standard walkers because of a less convenient fold and unfolding process. One of the big faults pointed out by users many times is the lack of a simple way to lock it in a folded position.
Portability (for travel)
The Medline rollator’s portability is generally viewed positively. At 19 lbs, it’s considered lightweight enough for many users to lift into a car trunk.
It should easily fit into most car trunks but will also fit behind the seats of some sedans. Some users, however, have reported that it is heavy compared to other walkers and can be difficult for certain users to lift.
Additional Features and Considerations
Storage Options
The rollator comes with a removable under-seat zippered storage bag, and many users appreciate this feature for carrying personal items. However, some note that the storage capacity is limited.
The bag is made of non-see-through vinyl, which provides privacy and prevents small items from falling through, unlike wire baskets on some other models.
Durability and Build Quality
The steel frame contributes to the rollator’s durability and 350 lb weight capacity. Many users describe it as sturdy and well-built. However, some have reported issues with wheel durability, particularly when used extensively on rough surfaces. A few users mentioned the outer layer of rubber coming off the wheels after a few weeks of use.
Maintenance Requirements
The manual states the regular maintenance that needs to be undertaken, which includes:
- Periodically check all nuts and bolts are tightly held
- Test brakes regularly for proper functioning and adjust if need be
- Clean using a soft cloth and non-abrasive cleaner
Weather Resistance
The rollator performs well in various weather conditions, but prolonged exposure to outdoor elements may affect its longevity, particularly the wheel treads and metal components.
Warranty and Customer Support
Medline warrants a lifetime limited warranty on the frame and 6 months on non-durable parts like the brakes, cables, or wheels. Consumer reviews of support are mixed, with some customers praising Medline’s support while others had difficulty getting assembly help or replacement parts.
Many customers have felt that while this rollator is OK overall, stronger, more explicit directions on its assemblies could be better. Additionally, clearer instruction on the fold mechanism and adjusting the brakes is needed.
Personalization and Assembly
Customization Options
The rollator doesn’t come with specific customization options like seat covers or decorative elements. However, some users have reported adding aftermarket accessories.
Noise Levels
Customer reviews mention mixed experiences with noise levels. Some users report that the rollator moves smoothly and quietly, while others say it can rattle and make noises on uneven surfaces. The quality of the wheels and regular maintenance appear to impact noise levels.
Ease of Assembly
Assembly experiences vary widely among users. While the manufacturer claims it’s easy to assemble, many customers found the process challenging.
Some report completing assembly in 5-20 minutes. Others mention spending up to an hour or more on assembly. The difficulty seems to stem from unclear instructions and unlabeled parts.
The rollator is designed for tool-free assembly, which is a positive feature mentioned by several users. All necessary hardware is included in the package.
Part Labeling for Assembly
Here’s a significant point of contention among users. Despite the instruction manual stating that parts are labeled, many customers report that they are not. Front wheels are supposed to be marked with L and R, but users often struggle to find these markings. Back wheels are typically not marked at all.
This lack of clear labeling causes confusion at assembly time, and in most cases, people end up disassembling and reassembling parts after realizing that they have been fitted wrongly. Although several people do find the assembly process difficult, once this has been done correctly, the majority of users find this rollator both sturdy and functional.
Pros
- Sturdy and durable frame supports up to 350 lbs
- Comfortable padded seat and backrest
- Adjustable handle height from 31″ to 35″
- Easy to fold for storage and transport
- Tool-free assembly
- Removable under-seat storage bag
- Good maneuverability on smooth surfaces
- Lifetime limited warranty on the frame
Cons
- Limited stability on rough terrain, grass, or gravel
- Wheel durability issues on rough or uneven surfaces
- Assembly instructions are unclear, and parts are often unlabeled
- Heavier than some aluminum models at 19 lbs
- Cup- or cane holders not included
- Handle height may not be sufficient for taller individuals (over 5’8″)
- No built-in locking mechanism to keep it folded
- Brake adjustment instructions are not clear in the manual
Dimensions
- Overall Width: 24.5 inches
- Handle Height: Adjustable from 31 inches to 35 inches
- Seat Dimensions: 12 inches (W) x 11.5 inches (D)
- Seat Height: 20.5 inches
- Width Between Handles: 17.5 inches
- Product Weight: 19 lbs
- Wheel Size: 6 inches
Accessories
- Under-Seat Storage Bag
- Padded Seat and Backrest
- Loop-Style Hand Brakes
Consumer Ratings
I went through an enormous amount of customer reviews from this year, and here’s a summary of what I found.
Customers have mixed feelings about this Medline rollator walker. Many appreciate its ease of assembly, lightweight design, and helpful features like the built-in seat and storage compartment, and report improved mobility and independence by using it.
However, some quality and safety concerns have been raised, such as damaged seats upon delivery, structural failures like bent legs or loose wheels, and brakes not functioning properly. Some taller users find the walker too short, even at its highest setting.
Despite these issues, many users still consider the Medline Rollator Walker a good value for its price when it functions as intended. The walker’s ability to fold for transport and its smooth rolling on various surfaces are frequently praised features.
Price
As we can see from the Customer Ratings here above, people have mixed feelings about this walker, so I’m not going to repeat them here.
It is in the same price range as many other similar walkers, and for those seeking a basic mobility aid, it may very well present a good value, but for those requiring a more robust or long lasting solution, might need to explore other and higher priced alternatives.
Summary
The Medline rollator walker is among the most popular ones you can buy, and has good overall ratings.
It may be the perfect one for your needs, or it may not, depending on the issues customers have reported. However, it may still be considered a good value for its price when it functions as intended.
I have also written a product review about another Medline heavy duty rollator which can support up to 500 lbs that you might want to take a look at, you can read it here.